Unhappy Customer - Full Moon Hotel

Google Rating

4.3

Based on 2436 reviews

The Full Moon Hotel

4.3

Aaron Elliott

1724130215

Great food and atmosphere with a nice view over the bay. Friendly staff and multiple seating options in different areas of the hotel. Nice variety of cocktails and other drinks to enjoy.

Michael Yonezuka

1723599711

This is a very lively bar with a spacious and stylish interior, making it a great place to hang out. There’s even a play area for kids, which is a nice touch. The place gets quite crowded on weekends, so it’s highly recommended to make a reservation. The food is fantastic—whether it’s the pasta or the burgers, everything was delicious!

Diana Januzzi

1722752494

First time and my partner and I had an amazing experience with delicious salmon and barramundi! OMG one of the best meals in Australia, with great customer service. Congrats, Chef. The food was incredible!!

Michele Rixon

1722740743

Beautiful venue, the location is amazing and the service is excellent. The menu has great choices and the food was delicious. I will be back with my family . Highly recommended.

Laura Terrey

1722558012

Brunch was amazing. 1 of the best brunches I’ve had in Brisbane. Beautiful views. Great coffee and bloody marys

Stephen Moore

1721365411

On Saturday July the 13th, I celebrated my 54th birthday @ the Full Moon bar. My Mum & brother shouted me dinner. I have cerebral palsy & am in a wheelchair. It was easy for my brother to navigate our way to our table. Customers were obliging in that they made room for me when needed. The food was superb & the service was excellent & not pushy!I couldn’t stop looking at the view across the street. Through the trees we could see Woody Point over the bay.Thankyou for making the end of my birthday memorable💕💕💕💕💕Stephen MooreBrighton Resident

Craig Sheppard

1721007585

I’ve been to the Full Moon Hotel numerous times and each time it’s been an enjoyable experience. My family and I had lunch there on Sunday and it was faultless. We arrived 30 minutes early for our reservation but the polite host without any bother made our table available to us. The food and service from then on was top shelf. We were able to see the water from our table which made the experience even better!

Himena Robinson

1720987395

Only went to the bistro for lunch. The food was delicious and they had one option for gluten free beer 🍺. Nice atmosphere and good service. The only downside I found is that they don’t have Coke for drink mixers only Pepsi :(

Joseph Waqanui Rosa

1718277847

A massive thank you to all the staff working on the 13/06/2024. Friendly Gabby who was swift at the counter, Verona and Lucy at the cafe for keeping my mother-in-law happy with the excellent coffee making skills. The staff and service I cannot fault. You do not feel rushed, the food is hot, delicious and the price is reasonable. The views and ambience is beautiful. We sat in the kids area and the kids and adults loved it. Special thanks to Ivan and Aimee for being ever so welcoming. Today we celebrated my daughters 3rd birthday. Thank you for making it special Lucy.Keep up the great work.

Amanda Craig

1717731400

What a beautiful Hotel! The food was amazing and portion sizes were huge! And not to mention the staff were very friendly.We will definitely be back again.

Mike Molson

1717406457

we’ve always loved the Full Moon but having had overseas visitors over Christmas, we’ve sort of re-discovered it & we come here more often lately. What a Top-Spot.. what a Location… what views of the Bay & the Glass-House Mountains! Anyhoo… a Shout-out to the Team – especially Daniel in ‘Jims Bait & Tackle’ (Sports Bar), always Friendly, Welcoming, Helpful, Enthusiastic, Fabulous Attitude! Good Job & we’ll see you next week! :0) Great Menu too… we’ve had some Awesome Meals there Thank You Team! :0)

Lyssa Blissa

1716886291

Really enjoyed our lunch here on the weekend. Beautifully refurbished with Bramble bay views, live music and delicious food at great prices. Service is friendly and attentive too. Will be back again soon!

melinda johnson

1716294563

We had a lovely dinner at the full moon hotel. Very friendly for kids with their large play area. The layout had lots of different seating areas.

Elizabeth Kennedy

1714385129

Came on a Monday night and we both had the special, it was cooked beautifully and the Diane sauce was superb 👌🏽Also good friendly service from wait and bar staff.Easy street parking.

Anthony Whalley

1714111352

This was not a hotel providing accommodation. The restaurant and the staff were excellent. The food was delicious and, of course, the beer was refreshing. My daughter and her husband took me there for my 70th, and I fully recommend the place. Bonus? The wonderful view from the verandah.

Greg Nimbus

1713320528

Nice laid back vibe out on the deck. The prawn pizza was a culinary delight worth getting into ya. Parma was good too.I was a music bingo virgin when I turned up here, and left as a bingo bimbo. Good fun aye.

Simon

1712479110

Great spot, always has been. Service is good. Range of beers good, atmosphere good, location good. I was quite impressed today. The service was great while the place was super busy. Good job. :)

Charmaine Spencer

1712474762

Discovered for the first time today and I think we’ll be making it a regular spot for sure! We stopped in for breakfast, which was delish! The kids area is super cute and right by a section of the seating area so as parents, we could sit and enjoy brunch with eyes on the little ones.The one downside is the size of their coffees. Their “large” feels like a standard cups size and I would’ve enjoyed a mug, especially at mug prices.Very excited to come back with friends for later seatings and try their lychee martini!

Bec R

1712272222

Got married in the Shorncliffe room yesterday. Never been married before and don’t plan to do it again so wanted to get it right the first time. The manager Jenny was an absolute legend. Everything was perfect and Jenny is an angel. Jenny should get a raise or a bonus. Everyone was so professional. We emailed back and forth with Christine too and she was so helpful and amazing so I reckon she’s due for a bonus or a raise too. Thanks team you’re all absolute legends. Also my mate says that the coffee was good. Also my other mate enjoyed his hot chocolate (thats a massive compliment coming from him tbh ). Thanks you legends. Hopefully won’t be back to get married again but if I was going to get married again(which I won’t) then I would be back for round 2. Thanks heaps you’re all amazing and should get a raise and keep up the hot chocolate making skills. By the way my friend is vegan and she thinks vegan food at weddings is trash but she loved the gnocchi (that’s a big compliment from her) so compliments to the chef he should get a bonus too what a hero.

Grace McKendrick

1712126000

First time to this awesome hotel for a lunch – again we had the pram congo line happening ( 4 x prams with babies under 8 months old – for those following along we are 4 work friends who happen to be on maternity leave at the same time :). We had reserved seating in the ‘kids area’ which was great to park said prams and have space at the table. Also not to bother other patrons on a rainy Monday afternoon.QR codes for ordering – which I prefer. Drinks and meals came out promptly with lovely staff. Good selection of meals. Change rooms for babies are in the accessible bathroom with the pull down ‘table’ FYI. Nice atmosphere with solo diners, couples, work colleagues working/lunching, friendship groups and families. Lots of choices to be seated as well from what I could see (outside, high chair / tables, inside near the play equipment and long high tables). There is parking on the street and out the back but for pram access you need to come around the front (FYI).Would I be back? You bet, unfortunately for me it is not my local but would happily come back here anytime, love the fact it is away from the busy intersection of Sandgate in general.

Graeme Salisbury

1709437876

Unfortunately, this was our first time back since covid and boy when we first walked in the updated changes are so phenomenal. The decor was ok before, but now it looks awesome. Very coastal looking, plus the old sash style windows throughout is so reminiscent of Sandgate queenslander homes. The food was fantastic. My wife had the veal cutlets 👌 and I ordered the trout, both so delicious. The place was massively busy, but the staff did not look flustered, which is so pleasing to see. Thanks for a great time, and we’ll be back again.

lee lww

1708463148

I went to music bingo thereStaff are always friendly, helpful and happyFoods goodAtmosphere os excellent, loom out over the water amongst trees.Very relaxing place for a drink, a meal or music, bingo Tuesday nights

Kyle Barrat

1707766193

Great venue for drinks, lunch and live music. Staff are always friendly and helpful. Can get very busy so you’ll need to book, and due to its popularity parking can be an issue.

Zoe Irwin

1707121406

Xanthe gave the best service. She made our daughter’s birthday special without any notice or planning. What a wonderful asset she is to the business. Food was also delicious and the view is great.

Sophie Edwards

1707113539

Wonderful menu, reasonably priced! Excellent service and the staff have a great sense of humour! Thanks for giving us a great ladies lunch

Nicola Potter

1704528777

Great food at great pricesVegan options are good and very good to see they have lots of options for vegans. My favourite is the garlic & spinach bread with vegan cheese ( think you have to ask for this to be changed)I also had my 40th birthday party here and the room was nice and food served was lovely. Great staff and amazing location

Kelly Radkie

1704193405

We had an amazing night with incredible service.Levi was a patient, selfless, helpful and generous server. The 10 of us on the table really enjoy our experience.The food was delicious and we will be back soon. Thank-you.

Sharon Stuart

1704061719

What a fantastic New Years Eve we had, the food was excellent, the bar staff were sensational as were the waiters, servers and maître de. Well done to everyone that was working last night cannot rate you all high enough. Love love loved it 🥰

Carol Kilby

1703154465

Had dinner here. Absolutely awesome food and atmosphere. Great service. Good to be able to order and pay by scanning code.

Paul

1702184248

Excellent food great location. It’s a welcom change to see great bar staff that are really switched on and know who is next in line and acknowledge that you are waiting!! And actually seem to enjoy their job! Great customer service. Sunday lunch really busy but service still quick and pleasant – great Sunday afternoon vibe!

Yvonne Tolliday

1700468556

We had our Christmas lunch for 12 people yesterday super busy, lovely atmosphere live music and friendly staff, all our meals were hot and all came out together plus a great view what is there not to love!!Will certainly be going back.

Antonio Iannantuono

1698649280

Ordered the pork tacos and calamari. The tacos were well filled and soft and good serving. The calamari were fresh and soft and lightly crumbed. Had desert the pecan pie with ice cream was excellent moist, lovely soft caramel, vanilla ice cream was soft, creamy and soft. The coffee was hot and had a nice flavour. A nice view of the ocean from the restaurant.

Rebecca Lehman

1698532755

Great spot for breaky. The online ordering is easy to use. Food comes out promptly. Everything in the bistro is tidy. Love the waffles with bacon.

Shane Hamilton

1695504583

Great staff and service. Meals were above average, quickly served and at a fair price. The kids play area is well thought out with young imaginations in mind. I would certainly visit again.

Orville de Raadt

1694516847

So we dropped in here while we were showing a mate from Poland around where I’m living these days. I’d heard good reports about the full moon so thought let’s go here great view great craft beer and great food my friend had never eaten Sweat potato chips before and for the record neither had I they where fantastic we just had three entrees more than enough can’t wait to try other things and more craft beers

Roxi Jay

1693630149

We visited for a quick meal before a show at the entertainment centre a couple of months ago. Life gets busy so this review is late in being posted but I can say I still think about the amazing roasted barramundi fillet in a coconut cream curry sauce…. YUM! My partner had the Texas style brisket sandwich, which he also really enjoyed. As we were there for dinner, we couldn’t appreciate the views out the window but the venue has a great mix of tables and chairs for different types of visitors whether just there for a couple drinks and chit chat to both formal and informal table settings. Definitely will return when we’re back in the area

Zil Silvester

1693377395

The full moon is a gorgeous venue perfect to relax and enjoy a drink or a meal. Love the terrace and there are great items on the menu to choose from. Lots of parking in the carpark and great location along the water. Definitely worth a visit when visiting Sandgate!

Teresa Burbery

1693212782

Very accessible for wheelchair users. Thank you for making our Monday lunch a wonderful and easy experience. At table app ordering is easy. The Maitre d was super accomodating and he moved the chairs out of our way before we even arrived for our reservation. This is a huge help for wheelchair users as we don’t have to turn up and awkwardly move furniture around!

Jack Butler

1692001072

It’s in a beautiful spot. The hotel is very well presented & operated, & it’s always busy, which tells you a lot about the welcoming staff & the quality of food on offer. It is one of my most frequented places.

1690549937

We used the conference facilities upstairs. The room was more than adequate. The view was amazing.The team were friendly and accommodating. Lunch was delicious!

Cristina Bella

1690416108

Looked for a last minute place to have a drink and some food while in the area. Did not disappoint! Service was excellent, great prices and food was fresh and delicious. Plenty of parking around the back.

JANINE LEE

1689565956

We recently had our wedding reception at The Full Moon Hotel. We had the room set up as cocktail style and we ordered a selection of platters to be served during the first part of the reception. The food was lovely and we had lots of guests give positive feedback about the quality and quantity of the food. The room looked beautiful and the view from the room is spectacular. All of the staff at The Full Moon Hotel are really lovely and we would like to give a special shout out to Christine, the Functions Manager, for making everything so easy for us and accomodating all of our requests and needs. Thankyou Christine.

Bree

1687839244

This pub has some really high quality staff here. We’ve booked a couple big tables before, and I always feel bad because I understand how stressful it is. Always the best service. My partner and I used to come here for date night all the time before we moved away. We miss coming here, but were excited to come back for my 21st on Saturday!

Harry Birrell

1687759820

Food is always top notch. Fairly good beer selection with at least one local craft beer on tap.Nice, modern and clean venue. Great for families, groups and couplesWould be good to get more craft beer on tap

Tully Bates

1685527948

Had a fantastic dinner here tonight, the salmon with risotto, asparagus and pickled onion was delicious. Everything was cooked well and the balance of textures and flavours was awesome! My partner had the seafood linguine and he loved that too. Apparently the kids pizza got a 9.75 out of 10 😁

Tracey

1685446181

Great pub food with lots of options for dietary challenges. Shout out to the service staff, especially Jess the manager on duty during our visit. Jess accommodated all our requests and went above and beyond on a meal that we forgot to order and it arrived very quickly from the kitchen. Good wine selection and prices are very reasonable.

Corey Gieskens

1681716317

Top spot with slightly older rooms that are very well kept. Pool is amazing and Matso’s is just across the street with killer food. Black Stump Gallery is right there too. We walked in and out of main shopping strip each day – close enough to walk to airport if you are keen (took us 18mins). Highly recommend! We didn’t get a sea view room – but they would be amazing!

1678866602

Lovely venue nestled high on the hill overlooking Moreton Bay. Big glass windows with Bay views makes the place look open and spacious. First visit and place had a fresh welcolming feel..Dealt with staff in meals, gaming and bar all were friendly and helpful. Meals were delicious! Definitely will go back again.

Matthew Hawkes

1678158713

The Full Moon Hotel exceeded my expectations in every way possible! I had the pleasure of ordering their medium rare sirloin steak, which was priced at a reasonable $39. To my surprise, the staff was more than happy to accommodate my request for chips and mash on the side, which was not standard on the menu.When my meal arrived, I was blown away by the presentation and taste of the food. The 300g steak was cooked to perfection, juicy and flavorful, and I couldn’t find a single fault with it. The chips were crispy on the outside and soft on the inside, while the mashed potato was elegantly placed on the plate.Every bite of the steak was a heavenly experience, and I would highly recommend it to anyone looking for a delicious meal. The Full Moon Hotel has set the bar high when it comes to quality food and exceptional service.Overall, my dining experience at the Full Moon Hotel was nothing short of amazing, and I can’t wait to come back for more. If you’re looking for a place to satisfy your cravings and indulge in a mouthwatering meal, this is the place to be.

Ron Graham

1668319470

We went there for a function with a number of other people. We all had a great meal there, and no one could pick fault it. The whole place is fantastic. The staff were friendly.

Alyssa Taglieri

1667249797

Cannot thank Christine enough for organising and running our engagement party in the Shorncliffe Room. The evening ran smoothly and everyone had a great time. Everyone was impressed with the food and the bar service that was able to keep up with the guests and facilitate bringing drinks up from downstairs. Would highly recommended for any event.

Phill and Lesley Terrell

1665460063

Really, REALLY nice lunch! Market fresh grilled fish of the day with pickled red onions, olives, green beans, Romesco sauce of roasted tomatoes, red peppers and almonds. So good! Highly recommend.

Rom Bom

1663027733

Highly recommend! We had a lovely Monday lunch ordering the market fish of the day (sensational by the way!) The beef burger and the rump Monday special. We were incredibly impressed with the service, food and atmosphere. We will be back!

Lok Lowe

1662893876

It has been a while since I was in this part of town and we paid an impromptu visit to The Full Moon today for a drink after a long walk around the Sandgate district. I loved the renovations and fresh looks. The atmosphere was alive with solo artist playing guitar, busy but still relaxed and I enjoyed my fish of day chef’s special whilst my partner loved her seafood linguine.

Denise L

1660632822

Amazing food. My husband had the steak, I had the pork belly and Asian salad. Both meats were so tender and juicy. The oysters were fresh. Overall a very delicious dinner.

Stacey Thorn

1660359266

I recently held my wedding ceremony and reception at the Full Moon Hotel. It’s hard to put into words how truly grateful I am for the care they showed and support they provided through the entire experience. We all had such a wonderful time and I would absolutely recommend this venue if you’re considering a beautiful and affordable location for your wedding. A special shout out to Christine – keep doing a wonderful job 😊 the FMH are lucky to have you.

Mis B

1654725886

Superb place to enjoy a midweek dinner. Not too busy, fast service, decent size meals and dessert. Staff are always friendly. Open spaces to sit and eat and has a great view before dark. Also great selection of beer on tap

Gaylene

1651557433

TEXAS STYLE BRISKET SANDWICH TO – DIE – FOR!03.05.2022: Hubby and I had lunch today and we both ordered the Texas Style Brisket sandwich.The serving was enormous and it came with chips and onions rings too. The smoked beef was fall apart, melt in your mouth tender, best ever. The slaw was perfect and the little bit of heat in the sauce was spot on. Nicest lunch I have had for a very long time.Thank you, will definitely return for the same.

Sandra Ford

1651397236

We had a family lunch at The Full Moon today and it was so good, 5 stars. It’s been a while since we were last here and we loved the renovations, looks great. The atmosphere was buzzing, busy but relaxed, and everyone enjoyed their meals. I must recommend the beef, bacon and mushroom pie, it was absolutely delicious. In all, very enjoyable experience.

Ivy Rackley

1651013072

Went for lunch during the week and only just managed to get a table. Recommend booking as there were a lot of tables reserved. Great service and you can order from your table. We had the lunch time steak special which was lovely. Definitely going back.

Carla Louise

1650429067

I love going to the Full Moon. It’s always a bit busy, so it’s wise to make a booking (especially if it’s a larger party), but it is a great pub restaurant. The prices are good for what you get, and I’ve yet to be able to finish a plate, no matter how good my meal is. They have plenty of gluten free options, and as a coeliac, I’ve never had a contamination issue. If you like seafood, I’d recommend the prawns. They are 🥰

Shaun Ferabend

1650069687

This place has finally got its mojo back. I used to go frequently however it became worse over time and the food was below average for quite a while. Thankfully I was pleasantly surprised with my recent visit. The place looks great and most importantly the food was excellent

Oksana Smith

1649574733

Very nice, very busy, very popular pub!!The menu is reasonable but we wish it had more starters to share.The bar has plenty to offer and satisfy everyone.🍾🍷🍻🍸🍹The stuff is very polite and attentive.We had a lovely catch up with family members looking at the beach❤

Sia East

1648973341

Super busy place for a Sunday lunch however got a table straight away. Parked on the street as the Carpark was full – no drama. Quick bar service and no line at the food order counter. Food took just over 25 minutes to arrive which was a bit long compared to other places we go however they were packed so figures. Live music playing which was nice and not too loud – so could still chat. The tables outside on the patio closest to the road seemed to have pleasant views of the ocean…. Will try to book next time. Also, plenty of staff around serving, clearing tables etc. We will be back at some stage.

Judith Hearnshaw

1647690071

The Full moon was delightful at theFull moon HotelHaving a lovely time, just ordered from a lovely friendly man, so refreshing this place has the hospitality side of things spot on. Our meal was delivered promptly, dishes picked up not long after we had finished our meals.All service delivered with a friendly smile. WELL DONE FULL MOON HOTEL

Bryan Belcher

1645425394

What a great place! A great environment to relax and have a drink and food with a glimpse of the ocean. Hotel is clean and fresh. Food is good and drinks very reasonable. A great place to spend a Saturday or Sunday afternoon 👍.

Michelle Buchanan

1645336993

A busy Sunday afternoon with the Dueling Pianos.Amazing friendly staff (especially Joseph).Food was tasty and reasonably priced.Thanks for a great Sunday Table #78

Sarah Kane

1644827930

Delightful staff, excellent decor and fantastic food with a great selection of craft beers on tap. We had such a lovely Valentine’s lunch here, I would absolutely recommend the seafood plate, we couldn’t jump over it! Incredible value for money, even though we live 40 minutes away, we’ll definitely be back.

Richard Ryan

1643957679

Awesome pub. Excellent service, great range of cold beers, tasty well priced meals, comfortable TAB facilities. Well worth checking out, also great location.

Georgia Serg

1643845135

My partner and I attended The Full Moon Hotel on a whim on a Wednesday night as we had never been there, and wow did it exceed expectations for something in the Sandgate area. We went there only for a quick drink but ended up staying for dinner because the food looked so good. The venue was absolutely beautiful, the staff were lovely and the food was fabulous. It was a very safe and friendly environment. The only thing that would make it perfect would be to have a me&u type code on the table so you can order straight from there rather than the bar. We will 110% be back! Highly recommended.

Andrew Hardy

1641205177

It was Epic. It’s been my local for ages, but haven’t been there in 18 months, so to see the new Reno style and the menu and the drink selection mage it even better. It is an excellent venue for light night, or big night, light feed or feast. I’d give it a 7 star rating if I could. And the staff, including the security, and great people!!!

Rebecca H

1638134448

My family had the most mouth watering meals at the Full Moon Hotel. The food was cooked to perfection. The flavours were delicious- you would have to visit the pub and order it for yourself as no amount of words could do it justice. Staff at the Full Moon were very attentive, very helpful and friendly.Special thank you to Jess, Kirra, Mark. Emily, thank you for the birthday brownies and ice cream. Chris and Xanthe and the amazing Curtis and Bar Staff. This is one venue we will definitely frequent as staff friendliness, food and drinks are of the highest standards.Thank you- the Hull Family.

Paul Paterson

1637536581

Absolutely fabulous. We had dinner Friday night and the place was fairly busy. Food was great from entree to both mains. Excellent.

Loren Flint

1636799274

We had amazing service tonight. The staff accommodated us with a bunch of kids on a fully booked night. All the staff were so friendly and efficient! Thank you for the great hospitality!

Tim Price

1633906329

Beautiful ocean views, fast and friendly service. We have a pram and they were very accommodating to our needs. Food arrived quickly and was amazing!! I highly recommend this place 😁