118 Eagle Terrace, Sandgate // Call: 07 3869 0544

1. Full Moon Hotel Membership is a FREE program open to all patrons.

2. Full Moon Hotel Membership will be known as FMHM throughout the Terms & Conditions.

3. Management reserves the right to impose restrictions on the FMHM at their discretion.

4. The prize rewards or discount offers cannot be transferred or assigned to any other person other than the Member.

5. Management will resolve any dispute which arises from a Member’s connection with FMHM at its own discretion.

6. FMHM points earned must be redeemed within twelve (12) months of the date they were accrued.

7. To accumulate a FMHM loyalty rating, the Member must:

(a) Have a membership card inserted and accepted in the poker machine whilst playing. 

(b) Present their membership card when making purchases at the Point-of-Sale terminals throughout the Full Moon Hotel or Bottle-shops.

8. It is the responsibility of the member to ensure their card is properly inserted into the poker machine to earn FMHM points.

9. Different accrual rates and redemptions apply for FMHM tiered loyalty level.

10. Management will not be liable for any unauthorised use of a member’s card and the subsequent accumulation or redemption of FMHM points.

11. Redemption of FMHM points must be done in person by the member and their assigned membership card must
be presented.

12. The Full Moon Hotels not responsible for any lost or stolen member’s cards. In the event of a lost or stolen card it must be reported to management immediately.

13. The Full Moon Hotel reserves the right to correct and balance of FMHM points resulting in malfunction, operator error, fraud and/or other causes.

14. Members must be 18+ to be eligible to use the FMHM loyalty program.

15. Management reserves the right to amend the conditions of the loyalty program.