FAQ’s

OPENING / CLOSING

What time do you open?
We open from 9am each day, except for Sunday’s where we open for breakfast from 8am.

What time are you open until?
The Hotel is licensed until late every night and we guarantee to trade until 2am in our gaming room on Friday and Saturday nights.

RESTAURANT DINING

What are your restaurant dining hours?
Monday – Saturday: 11.30am – 3.00pm & 5.30pm – 9pm
Sunday: 11.30am – 4.00pm & 5.30pm – 8:30pm
Our Pizza and Bar Snack Menu is available daily from 11.30am – 8.30pm

Do you serve breakfast?
Yes – on Sundays from 8am.  Other days of the week we offer fruit toast, banana bread, cake and sweet slices from 9am, all of which go fabulously with our freshly ground barista coffee.

Do I have to book a table for the restaurant?
We are a popular dining destination, so bookings are recommended particularly on the weekend and for groups over 6 people. Click here to make a reservation .
We do have some casual seating through the Moonlight Bar that we don’t assign reservations to with the aim to leave space for our “walk in” customers and for those just after a pint. Don’t forget we can serve meals to customers in our Osbourne Bar, where the beer is cold and the seats come easy.

Do you have the ability to accommodate large bookings?
We certainly do! Large groups can be catered for in many ways – as a finger food function, with a buffet, set menu in a private function room or as a la carte dining in our restaurant. For groups below 20 guests please click here to make a reservation and for groups of 20 people or more please contact the restaurant directly by calling (07) 38690544

I’m trying to make a restaurant booking online but it is telling me the date / time isn’t available.
In this case it’s best to talk to us directly to see what we can do for you. Please contact the restaurant by calling (07) 38690544

Do you cater for dietary requirements?
Yes – please see our Menu Page.  If you have any concerns or very specific requirements please contact our restaurant ahead of your booking so we can cater to your needs, by calling (07) 38690544 and ask to speak to a Duty Manager.

Do you allow BYO Celebration Cakes?
Yes, we allow our guests to bring a celebration cake to be served after their meals. Our options and fees are as follows:

• We can supply a cake knife and napkins free of charge;
• Cake knife and table set with side plates, napkins and cutlery for $2 per person;
• As above, plus we cut and serve the cake with cream and berry compote for $4 per person. For this option, prior notice is appreciated – please call (07) 38690544 or use the Contact Us Page

Do you have heaters in your outside dining areas?
Yes, both inside and outside.

Is the Deck dining area weather proof?
Yes – we have a retractable roof and also clear plastic weather protectors to keep you warm and dry.

Can you purchase a meal for take-away?
Although we aren’t a take away restaurant (and therefore don’t have a dedicated take away menu), some of our dishes are available to do so.  Contact our restaurant staff by calling (07) 38690544 if you would like to further enquire.

BOTTLESHOP

What time does the Full Moon Hotel Bottleshop (on Eagle Terrace) open and close?
The Bottleshop trades from 10am to 10pm and stays open to 11pm on Friday and Saturdays.

Does the Full Moon Hotel have other detached bottleshops in the local area?
Yes, 4 locations through Sandgate and Boondall. For locations and trading times please see the Bottleshop Page.

ACCESS TO OUR VENUE

Do you have car parking?
Yes.  There is plenty of parking available at the Hotel as well as on the street.

Do you have Disability access?
Yes, we certainly do.  We also have reserved disabled car spaces and we allow for assistance dogs at our venue.

Is there public transport nearby?
Our venue is only a very short walk to Sandgate and Shorncliffe train station and to several nearby bus stops and a taxi rank.

VENUE FACILITIES

Do you have a kid’s room?
Yes.  We request that you supervise your children at all times.

Do you cater for weddings?
Yes! Our Weddings and Function Manager, Jenny Briggs would love to help you plan your special day. Please contact her directly on 0434742903 or functions@fullmoonhotel.com.au

Do you have private Function Room facilities?
Yes, we have dedicated Functions Rooms with wonderful views of Bramble Bay. Please see our Functions Page for more details.

Do you have accommodation?
Once upon a time, this 150 year old building was a boarding house with rooms on the 1st floor. Today, that space is used as Function Rooms. There are a number of local Bed & Breakfast’s that we can recommend, send an enquiry using the Contact Us Page.

Do you have TAB facilities?
Yes.  TAB & Keno is available from our Osbourne Bar from 11am Monday to Thursday and from 10am Friday through to Sunday.

ENTERTAINMENT

Do you have live music?
Yes.  We provide live entertainment from 8pm on Friday and Saturdays and over lunch on Sundays.  Check our gig guide by clicking on the Whats On Page (insert link).

How do I get in contact with the person who books your entertainment?
It’s best to email our General Manager on gm@fullmoonhotel.com.au

Do you have Foxtel?
Yes, we do. We show most sporting games on Foxtel and Free-To-Air TV through our large projector in the Moonlight Bar as well as on the wide screen TV’s in the Osbourne Bar and through the rest of the Hotel – just ask us if we don’t have it on and we can switch it on upon request.

MISCELLANEOUS

What is the dress code there?
Neat and tidy attire and footwear must be worn throughout the Hotel.

Am I able to sit out the front with my dog?
We don’t allow pet dogs or any other animals at the venue, with an exception given to service / assistance animals.

Have a membership scheme?
Yes.  Our Rewards Loyalty Program earns you points and ratings every time you use your membership card at the hotel in a gaming machine, buy food or purchase drinks as well as receive great prizes at our kiosk.  Membership forms are available from our Host Desk.

Do you sell gift vouchers?
Yes, we can do vouchers of any value amount.  Please pop in to see us to organise this.

COMPLIMENTS & COMPLAINTS

We appreciate your feedback! It’s best to email our General Manager on gm@fullmoonhotel.com.au

EMPLOYMENT OPPORTUNITIES

How do I apply for work?
We are always looking for great staff to join our team! Please pop in with your resume and ask to speak with our General Manager during non-peak periods or you can email your resume to gm@fullmoonhotel.com.au